Thames Water extra support with your water bills
With a range of support available, we can help choose the correct support for you.
Resources > Healthy Money
Help with bills
In the Cost of Living crisis, it can be really difficult to keep on top of your utility bills. There is support to help you save money on your bills.
Get support from the Havering Energy Doctors
Age UK Redbridge, Barking & Havering run a free service for Havering residents aged 18+ to make their homes more energy efficient.
You can get a free home visit from an Energy Expert to assess your home's energy efficiency and give you advice on how to use energy more effectively.
Join the Priority Services Register & get support from DABD
If you are aged 60+, have a child aged under 5 or identify as disabled, you can get priority support and accessible information via the Priority Services Register.
DABD's Centre for Warmth offers free energy advice and support for residents, particularly around signing up for the Priority Services Register. Get in touch with them to get support.
Support with your water bills
- Thames Water can give financial support if you are struggling to pay your bills.
- Essex & Suffolk Water are giving out free water saving kits to help you cut down on your water usage. You may also be eligible for a water saving visit to help you cut down on your water usage and bills.
Grants to improve the energy efficiency of your home
- Boiler Upgrade Scheme - a grant to cover part of the cost of replacing fossil fuel heating systems with a heat pump or biomass boiler.
- ECO4 scheme - a scheme to help low income households become more energy efficient.
- Great British Insulation Scheme - free or cheaper insulation to reduce your home’s energy bills if your home has an energy performance rating of D-G and you are in Council Tax bracket A-D.
Warm Home Discount
- Households on eligible means-tested benefits named on their electricity bill can get £150 off their electricity bills this winter.
- This discount happens automatically.
Get the Cost of Living newsletter
With so much information out there, we know it can be tough to manage rising costs.
The council's cost of living newsletter brings everything together in one place – from practical advice to details of local support – making it easier to access help and understand your options.
Sign up to get practical updates straight to your inbox.
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Related Services
Related services
HASWA Information & Advocacy Service
Blue badge, Dial-a-ride, Taxi card, Freedom Pass and help with completing various forms. General advice and signposting to other services and agencies.
DABD Centre for Warmth
DABD are offering free energy advice and support to residents in Redbridge, Barking & Dagenham and Havering.
Cost of Living phone line
For further support with the cost of living, residents can contact the council directly via email at [email protected] or call the Cost of Living helpline on 01708 432280
Havering Energy Doctors
The Havering Energy Doctors is a council funded service delivered in partnership with Age UK East London and Age UK Redbridge, Barking & Havering which is available to all Havering Residents age 18 and over free of charge. It aims to support people who may be struggling with rising energy bills or living in homes that are difficult to keep warm.
