Mental health crisis support
If you, or someone you are with, is in immediate danger, call 999.
If you, or someone else, needs urgent support for a mental health issue, phone Mental Health Direct on 0300 555 1000 (24/7, 365 days a year).
Help is also available from NHS 111 (option 2).
Support services are available for you to access, whatever you’re going through.
Support if you have communication needs
The 111 service is suitable for Deaf/hard of hearing people. On the NHS 111 website you can find information about:
- Text relay
- BSL support
- Getting an interpreter if your preferred language isn't English
Crisis Cafés
A Crisis Café is launching in Havering this winter, 2025!
This will be a safe and friendly drop-in service for anybody who is experiencing severe emotional or psychological distress.
Related Services
Related services
Shout text service
Free confidential 24/7 text service offering support if you're in crisis and need immediate help.
Calm Harm app
Worried about self-harm? Calm Harm is a free* app that helps you manage or resist the urge to self-harm.
NELFT Mental Health Direct Crisis Line
If you live in Barking and Dagenham, Havering, Redbridge, Waltham Forest, Essex, Kent & Medway, you can call for mental health help and advice anytime of the day or night. Callers can receive advice, signposting or arranged to be seen in emergency. Service is available to clients that are known to Mental Health Services and those attempting to access services. We can arrange for you to speak with a mental health professional. Calls can be from clients, carers, allied professionals, GPs etc. This is a freephone number and callers will not be charged.
